Return on Investment Calculation (ROI)

Difficulty in the communication process between employers and employees can lead to a loss of work. When an employer needs to explain how to complete a task, it takes time out of both the employers and employees daily schedule. If the employer is not successful in communicating the task at hand, the employee will not fully understand their duties and as a result may not complete that task as directed. This can also lead to a single task needing to be done more than once. This communication barrier costs companies time and money.

Let’s look at how improved communication and understanding among employees can positively impact an employer’s bottom line. The chart below focuses on a typical Porter or Housekeeper position. If you improve communication through Speak it in Spanish by 30 minutes per workday, the company realizes an additional $2,325 per year in employee productivity and efficiency.

Annual Salary $31,000
Taxes & Benefits
cost at 30%
$9,300
Total Salary & Benefits $40,300
30 minutes/day $10
Annual Savings $2,325
This Return on Investment (ROI) spreadsheet shows an example calculation of an average 300 unit community that employs six team members. The chart shows the amount the community can save each year on improved communication.
Annualized Time
Saved on Improved Communication
Porter Housekeeper
$40,300
Service Manager
$62,400
Service Technician
$50,700
Leasing Consultant
$46,800
Assistant Manager
$58,500
Community Manager
$84,500
Annual Team Savings on
Improved Communication
15 minutes/workday/year $1,163 $1,800 $1,463 $1,350 $1,688 $2,438 $9,900
30 minutes/workday/year $2,325 $3,600 $2,925 $2,700 $3,375 $4,875 $19,800
45 minutes/workday/year $3,488 $5,400 $4,388 $4,050 $5,063 $7,313 $29,700
60 minutes/workday/year $4,650 $7,200 $5,850 $5,400 $6,750 $9,750 $39,600

*Annualized (240 workdays/year; 2 weeks vacation; 10 holidays). Average salary calculations include an additional 30% for taxes and benefits.

Return on Investment - Annualized Time Chart

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